Terms and Conditions

These Terms and Conditions (“Terms”) govern your access to and use of the Octo Partners Inc website and services. By accessing this website or using our services, you agree to comply with these Terms.

If you do not agree with these Terms, you should not use our website or services.

1. About Octo Partners Inc

Octo Partners Inc (“Octo,” “we,” “our,” or “us”) provides digital consulting and technology infrastructure services including:

• CRM platform solutions
• business automation systems
• website development
• creative and brand design
• project management services
• fractional HR advisory
• AI and workflow automation

We may also provide access to our platform services, including the Scale CRM and automation platform.

2. Use of Website

By accessing this website, you agree to use it only for lawful purposes.

You agree not to:

• use the website in any way that violates applicable laws
• attempt to gain unauthorized access to systems or data
• distribute malicious software or harmful code
• interfere with the proper operation of the website or platform services

We reserve the right to restrict or terminate access if these Terms are violated.

3. Services and Platform Access

Certain services offered by Octo Partners Inc may require registration, consultation, or a service agreement.

Platform services such as CRM or automation tools may require subscription access and may be subject to additional service agreements or subscription terms.

Octo Partners reserves the right to modify, suspend, or discontinue services at any time with reasonable notice.

4. Payments and Subscriptions

Some services provided by Octo Partners Inc require payment, including subscriptions, consulting services, or setup fees.

Pricing for services will be communicated on our website or through service agreements.

Unless otherwise stated:

• subscription fees are billed monthly or annually
• setup fees may apply for implementation services
• payments are non-refundable once services have been delivered

Additional terms may apply to specific service engagements.

5. Intellectual Property

All content on this website, including text, graphics, branding, logos, and software elements, is the property of Octo Partners Inc unless otherwise stated.

You may not copy, reproduce, distribute, or modify any website content without prior written permission.

6. SMS Messaging Terms

Octo Partners Inc may communicate with clients and users via SMS text messaging for purposes including:

• appointment reminders
• responses to inquiries
• service notifications
• customer support communications

Consent to Receive SMS Messages

By providing your phone number through our website forms, booking systems, or communication channels, you consent to receive SMS messages from Octo Partners Inc.

Message Frequency

Message frequency may vary depending on your interaction with our services.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying:
STOP
After you send the STOP message, you will no longer receive SMS communications from us unless you provide new consent.

Help Instructions

If you require assistance, reply:
HELP
or contact us using the contact information listed below.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier.

Carrier Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

Data Sharing Statement

Mobile phone numbers and SMS consent information will not be shared with third parties or affiliates for marketing purposes.

7. User Responsibilities

Users of Octo Partnes Inc services agree to:

• provide accurate information when submitting forms or registering for services
• comply with applicable laws when using automation or messaging services
• avoid sending unauthorized or spam communications through the platform

Clients are responsible for ensuring that their use of automation tools complies with applicable messaging regulations and privacy laws.

8. Limitation of Liability

Octo Partners Inc provides services and platform solutions on an “as available” basis.

While we strive to provide reliable services, we do not guarantee that services will be uninterrupted or error-free.

To the maximum extent permitted by law, Octo Partners Inc shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services.

9. Third-Party Services

Our services may integrate with third-party platforms such as CRM providers, analytics services, or payment processors.

Octo Partners Inc is not responsible for the policies or practices of third-party services.

Users should review the terms and policies of those services independently.

10. Changes to Terms

Octo Partners Inc reserves the right to update or modify these Terms at any time.

Updates will be posted on this page with the revised effective date.

Continued use of the website or services after updates constitutes acceptance of the revised Terms.

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Province of Ontario, Canada, without regard to conflict of law principles.

12. Contact Information

If you have questions about these Terms and Conditions, please contact us.

Octo Partners Inc
Website: https://octopartners.ca
Email: info@octopartners.ca
Address: 5063 North Service Rd, Suite 100 Burlington, ON L7L 5H6